The use and protection of the information we obtain about you and the services you request while visiting this website and using the services offered through this site are subject to the terms specified in this "Privacy Policy". By visiting this website and requesting to benefit from the services we provide through it, you accept the terms set forth in this "Privacy Policy".

I. Purpose of the personal data protection and processing policy

Due to the sensitivity of the work we have done so far as ORKA VILLAGE HİSARÖNÜ, data received from our customers or prospective customers have been kept confidential and have never been shared with third parties. Protecting personal data is a fundamental policy of our company. Even before any legal regulation, our company and its affiliates have given utmost importance to the confidentiality of personal data and have adopted this as a working principle, instructing their employees accordingly. ORKA VILLAGE HİSARÖNÜ undertakes to comply with all responsibilities brought by the Personal Data Protection Law. Our company’s personal data protection principles also cover our affiliates.

II. Scope and modification of the personal data protection and processing policy

This Policy, prepared by our company, is in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”). As of today, all provisions of the Law have entered into force. Data obtained with your consent or in accordance with other legal justifications specified in the Law will be used to improve the quality of the services we provide and enhance our service and quality policies. Some of the data we hold is anonymized and used for statistical purposes, and is not subject to the Law and this Policy. This Policy aims to regulate the protection of automatically collected data from our customers, prospective customers, employees, companies working in partnership with us, and their employees or other individuals. Our company reserves the right to change our Policy and Regulation—provided that it remains in compliance with the Law and ensures better protection of personal data.

III. Basic rules on personal data processing

• Compliance with the law and the principles of honesty: ORKA VILLAGE HİSARÖNÜ checks the source of the data collected or received from other companies and ensures that it is obtained legally and honestly. Necessary warnings and notifications are given to third parties (including agencies and other intermediaries) that provide services for ORKA VILLAGE HİSARÖNÜ to ensure data protection.
• Accuracy and up-to-dateness: ORKA VILLAGE HİSARÖNÜ gives importance to keeping all data accurate, free of false information, and updated when changes are reported.
• Specific, clear and legitimate purposes: ORKA VILLAGE HİSARÖNÜ processes data only for specific, clear, and legitimate purposes, for which it has obtained consent during service delivery.
• Limited and proportionate to the purpose: ORKA VILLAGE HİSARÖNÜ processes data only to the extent required by the service purpose.
• Retention as required by legislation or the purpose: ORKA VILLAGE HİSARÖNÜ stores data for durations required by contract, law, trade, and tax regulations, and deletes or anonymizes it after these purposes cease to exist.

Regardless of whether data is collected with consent or in accordance with the law, the above principles always apply.

Your rights under Article 11 of the Personal Data Protection Law:

Data subjects may contact the relevant department announced on our website to:

• Learn whether personal data is processed
• Request information if personal data has been processed
• Learn the purpose of processing and whether it is used appropriately
• Know the third parties to whom data is transferred in or outside the country
• Request correction if data is incomplete or incorrect
• Request deletion or destruction of personal data under the conditions set forth by law
• Request that third parties to whom data was transferred be informed of the above corrections/deletions
• Object to negative outcomes resulting from automated processing
• Request compensation if you suffer damages due to illegal processing of personal data

ORKA VILLAGE HİSARÖNÜ respects these rights.

Data Minimization Principle

In line with the principle known as data minimization or frugality, data obtained by ORKA VILLAGE HİSARÖNÜ is processed only to the extent necessary. Which data will be collected is determined by the purpose. Non-essential data is not collected. Other incoming data is similarly processed only if necessary and excess information is deleted or anonymized. Such data may be used for statistical purposes. Health data is collected solely for the purpose of providing better services and ensuring guest safety and is carefully stored.

Deletion of personal data

Once the legal retention period expires or other obligations end (e.g., litigation processes), the data is deleted, destroyed, or anonymized automatically or upon request.

Accuracy and data currency

Data in the possession of ORKA VILLAGE HİSARÖNÜ is processed based on declarations by the data subjects. The company is not obliged to verify the accuracy of such declarations and considers them accurate. However, personal data may be updated upon official request or submission of supporting documents. Necessary precautions are taken to ensure this.

Confidentiality and data security

Personal data is confidential, and ORKA VILLAGE HİSARÖNÜ respects this confidentiality. Access to data is restricted to authorized personnel only. All necessary technical and administrative measures are taken to prevent unauthorized access and to protect our customers and prospective customers. This includes ensuring software complies with standards, carefully selecting third parties, and maintaining internal data protection policies.

IV. Purposes of data processing

Personal data collected by ORKA VILLAGE HİSARÖNÜ is processed for the purposes stated in the disclosure text. These include contract establishment and better service delivery to our customers.

V. Customer, prospective customer, and business/solution partner data

Data processing for contractual relationships

If a contractual relationship is established with a customer or prospective customer, the personal data collected may be used without further consent, limited to fulfilling the contract. Data may be used and updated as necessary for proper service execution. Data left by prospective customers may be used to offer better and faster services. If the relationship does not proceed to a contract, the data is deleted upon request.

Business and Solution Partner Data

ORKA VILLAGE HİSARÖNÜ acts in compliance with the law when sharing data with business or solution partners. Data is shared only to the extent necessary, under confidentiality agreements, and with a requirement that partners also take necessary data security measures.

USE OF YOUR PERSONAL DATA

Personal data collected and processed in the scope of your purchased service may be used, when necessary and with confidentiality agreements, for the following:

• To make your hotel reservations
• To arrange your transportation if applicable
• To prepare your check-in procedures
• To maintain hotel service standards
• To ensure corporate and administrative management
• To transfer to the hotel’s solution partners, subsidiaries, or service providers where necessary